🔧 Help Center – Installing AMD Motherboards with CPU Pin Sockets

✅ How to Properly Install an AMD CPU (AM4/AM5 Socket)

Important: AMD sockets have pins on the motherboard (not the CPU). These pins are extremely fragile and must be handled with great care.

Step-by-Step Installation Guide:

  1. Prepare a clean, static-free workspace.

  2. Wear an anti-static wrist strap or ground yourself by touching a metal object.

  3. Open the socket arm carefully.

  4. Do NOT touch or press on the pins inside the CPU socket.

  5. Align the CPU correctly by matching the golden triangle on the CPU with the triangle on the socket.

  6. Gently lower the CPU into the socket – do not force it.

  7. Close the retention arm slowly and evenly.

  8. Apply thermal paste (if needed) and install the CPU cooler according to the manufacturer's instructions.

⚠️ What to Avoid

  • ❌ Never push or force the CPU into the socket.

  • ❌ Do not attempt to bend or fix socket pins yourself unless you are experienced.

  • ❌ Do not install the cooler with excessive pressure before the CPU is properly seated.

  • ❌ Do not return a motherboard with bent pins – it may void your warranty.

🖼️ Visual Examples (Recommended)

Add high-quality images showing:

  • A properly aligned CPU in the socket

  • A motherboard socket with bent pins (example of damage)

  • Correct finger positioning and cooler installation

🎥 Video Tutorial (Optional but Highly Recommended)

Embed or link a short YouTube video:
“How to Install an AMD CPU (Without Bending Pins)”
(Clear voice, step-by-step visuals, subtitles recommended)

❓ Frequently Asked Questions (FAQ)

Q: I accidentally bent some pins. Can I fix it?
A: If only 1–2 pins are slightly misaligned, they may be carefully realigned using a fine tool (e.g. mechanical pencil, credit card edge). For more serious damage, we recommend contacting a repair service. Do not attempt this if you're unsure.

Q: Can I return a motherboard with bent pins?
A: Unfortunately, physical damage caused by improper installation is not covered under warranty. We encourage users to follow our installation guide before attempting to install the CPU.

Q: Can I test the motherboard without installing the CPU?
A: No. AMD motherboards require a CPU to power on and perform diagnostics (POST). Use extreme care during first installation.

🛡️ Protect Your Purchase

To protect your motherboard:

  • Always handle it by the edges.

  • Avoid touching the socket area.

  • Take your time — there’s no need to rush.

📬 Need Help?

If you're unsure or need assistance, contact our support team with photos or videos of your setup. We’re here to help.

📧 support@yourdomain.com
📱 WhatsApp: +44 7xxxxxxxxx
📞 Customer Support: Mon–Fri, 9AM–5PM (UK time)

💡 Tip: If you're not confident, let a technician install it for you. A small service fee is better than replacing an expensive motherboard.

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You said:
vorbim de noua serie e celel care au pini pe ea nu pe cpu
ChatGPT said:

Mulțumesc pentru clarificare! Așadar, vorbim despre noile plăci de bază AMD cu socket LGA (pinii sunt pe placă, nu pe CPU) – cum sunt cele cu socket AM5, unde pinii sunt pe placă, nu pe procesor, deci riscul e foarte mare să se îndoaie la montaj dacă nu e făcut corect.

Iată versiunea profesionistă, în limba engleză, adaptată pentru noile AMD LGA motherboards (AM5) unde pinii se află pe socketul plăcii de bază:

🛠️ Help Center – How to Install Your AMD AM5 Motherboard Safely (LGA Socket Pins)

The latest AMD motherboards with AM5 socket (LGA-style) have very fragile pins inside the CPU socket — not on the CPU itself. Improper installation can permanently bend or damage these pins, voiding your warranty.

This page is here to help you avoid installation errors and ensure your new system works perfectly.

🔄 What’s New with AM5?

Unlike older AM4 sockets, the AM5 socket uses LGA (Land Grid Array) – meaning:

  • The CPU has flat contact pads.

  • The motherboard socket contains delicate pins.

  • If the CPU is misaligned or pressed incorrectly, the pins in the socket will bend or break.

✅ Correct Installation – Step-by-Step

  1. Work in a clean, well-lit area and wear an anti-static wrist strap.

  2. Open the socket cover gently using the retention arm.

  3. Hold the CPU by its edges. Avoid touching the contact pads.

  4. Align the CPU with the socket using the golden triangle indicator (on one corner).

  5. Carefully place the CPU into the socket. Do NOT apply force.

  6. Lower the metal bracket and lock the retention arm smoothly.

  7. Proceed to install your CPU cooler (make sure it's compatible with AM5).

⚠️ Critical Warnings

  • ❌ Do not press, tilt, or wiggle the CPU once it's in the socket.

  • ❌ Never force the CPU into place.

  • ❌ Bent pins in the socket = physical damage = no warranty.

  • ❌ Do not ship the board with the CPU installed unless secured professionally.

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